Digital Media
Beginner
40 mins
Teacher/Student led
+85 XP
What you need:
Chromebook/Laptop/PC or iPad/Tablet

Digital Communication Basics

In this lesson, you'll explore the essentials of connecting online. Learn what digital communication is, discover various tools and styles, and understand how to communicate clearly, respectfully, and safely. Build confidence in your online interactions with practical steps.
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    1 - Introduction

    Imagine sending a message to a friend on the other side of the world and getting a reply in just a few seconds. Or think about joining a video call with your classmates from home. This is the amazing power of digital communication. In our world today, we use the internet to talk, share ideas, and make friends more often than ever.

    It is important to know why digital communication is useful. Learning skills in online communication helps you make friends, learn new things, and stay safe online.

    In this lesson, you will find out what digital communication means, look at different ways to do it, and learn how to communicate in a clear, respectful, and responsible way. By the end of this lesson, you will feel more confident when you interact online.


    Digital communication is an important part of daily life for many people. It helps us stay in touch with family, work on school projects together, and join discussions around the world. However, it is important to use it carefully to get the most good from it and avoid any problems. 

    2 - What is Digital Communication?

    Digital communication is any way we share information or talk to others using technology and the internet. It is like talking face-to-face, but through devices such as telephones, computers, or tablets. Instead of speaking directly to someone in the same room, you can send messages, share pictures, or even have video chats with people far away.

    How Does It Work?

    At its core, digital communication uses the internet to send data from one device to another. For example, when you type a message on your telephone and press send, it travels through the internet to your friend's device almost instantly. This technology makes it possible to connect with anyone, anywhere, as long as you have an internet connection.

    This happens in many places online, such as:

    • Social media apps like Instagram or TikTok, where you can post updates or comment on friends' posts.
    • Email services like Gmail, for sending letters electronically.
    • Video call platforms like Zoom, where you can see and hear each other in real time.
    • Forums or message boards, like Reddit, where you can ask questions and get answers from a group.

    For instance, you might send a quick message on WhatsApp to a friend about your weekend plans. These tools let us connect anytime, anywhere, but it is important to use them wisely to avoid misunderstandings or problems, like sending something you did not mean to or sending something to the wrong person.

    Why Is It Important?

    Digital communication is a big part of our daily lives. It helps us stay in touch with family and friends, work on school projects together even if we are not in the same place, and learn new things from people around the world. Think about how you already use it – maybe texting your family to say you are on your way home, or emailing a teacher with a question about homework. It makes sharing ideas quick and easy, but remember, just like in real life, it is good to be thoughtful about what you say.

    Take 5 minutes: List two ways you use digital communication every day. How does it make your life easier?

    3 - Types of Communication Tools and Styles

    There are many ways to communicate online. Each way uses different tools and styles. We will look at these and see which ones work best for different situations.

    Common Tools for Digital Communication

    Here are some of the main tools we use for digital communication. Each one is good for certain things and fits different needs.

    • Messaging Applications: Examples include WhatsApp or Snapchat. These are great for quick chats with one person or a small group. You can send text, pictures, and short videos straight away.
    • Email Services: Such as Gmail. These are more formal and are used for writing longer messages, sending school work, or writing to teachers and other adults.
    • Video Calling Platforms: Including Zoom or FaceTime. These let you talk face-to-face through a screen. They are good for group meetings, lessons, or chatting with family who live far away.
    • Forums and Social Media Platforms: Sites such as Reddit or Instagram. These are for sharing ideas with lots of people, asking questions in a group, or posting updates and thoughts.

    Styles of Digital Communication

    Communication styles can be casual or formal. They can also be for one person or for a group. Choosing the right style helps your message to be clear and suitable.

    • Casual versus Formal: Casual communication is like talking to friends. It often uses emojis and short sentences (for example, 'Hey, what's up?'). Formal communication is polite and organised, like writing an email to a teacher (for example, 'Dear Mr. Smith, I have a question about the homework.').
    • Group versus One-to-One: One-to-one communication is private, like a message just between two people. Group communication is with several people, such as in a class forum where everyone can see and reply to posts.

    It is important to pick the right tool and style so your message is clear. For example, use casual messaging for fun talks with friends, but use a formal email for school questions.

    To show more, think about what each tool is good for: Messaging apps are fast, while email keeps a record you can look back at. Video calls help you feel closer by seeing and hearing each other, and forums let people share knowledge together.

    Which tool do you use most often? Is it casual or formal in style?

    4 - Communication Behaviours

    Talking online can be fun and helpful. However, it is important to do this in a kind and safe way. This means thinking about how you sound in your messages, making sure they are easy to understand, and following good manners online. When you do these things, you can have good chats, avoid mistakes, and stay safe with others.

    Kind and Safe Ways to Communicate

    Here are some important ways to communicate well and responsibly online. We will explain each one with tips and examples so you can use them in your own messages.

  • Tone: Your tone shows how you feel and can affect how others read your message. Words can seem friendly or unkind depending on how you write them. Use kind and positive words, like 'Thank you for your help!' instead of 'That is wrong!'. Do not type in ALL CAPITAL LETTERS, as it looks like shouting and can seem rude or angry. A good tone helps everyone feel respected and keeps talks friendly.

  • Clarity: Being clear means your message is easy to understand, which stops confusion. Keep it short and use correct spelling, grammar, and punctuation. For example, write 'Can we meet at 3 pm?' instead of 'meet l8r?'. This is very important in group chats or when sharing important information, so everyone understands correctly.

  • Digital Etiquette: This is like good manners in real life, but for the online world. Always be kind, do not share someone's private information without asking them, and try to reply to messages soon. In video calls, turn off your microphone when you are not speaking to avoid noise, and do not do things that distract others. Following these rules makes online places better for everyone.

  • Safety Tips: Staying safe online is very important. Never share personal details like your address, school, or phone number with people you do not know and trust. Remember, messages online can stay forever, so think carefully before you send. These tips help keep your information private and protect you.
  • Using these ways will help you make better friends and create a safer, happier online world.
  • 5 - Activity: Rewrite a Message

    In this activity, you will look at some examples of digital messages and rewrite them to make them clearer, more respectful, and safer. This will help you practise the good communication skills we have learnt about. Please use a notebook or a notes app to write down your answers.

    Read each scenario carefully. Think about tone, clarity, digital etiquette, and safety. Then, write a better version of the message. Make sure your new messages are polite, easy to understand, and right for the situation.

    Scenario 1: Group Chat Planning

    You are in a group chat with friends planning a game. Someone writes: 'UR IDEA IS STUPID! CHANGE IT NOW!'

    Rewrite this message to make it respectful and clear. Use a positive tone for a friendly group chat.

    Scenario 2: Email to a Teacher

    You are writing an email to your teacher about homework you find hard. Your first try is: 'hey i dont get this send help asap.'

    Rewrite this message in a formal way. Use good manners, like a polite greeting and ending.

    Scenario 3: Forum Response

    In an online forum, someone asks for advice, and you want to share a helpful link. But your message includes the name of your school by mistake.

    First, think about why sharing personal information like your school name can be risky. Then, rewrite the message without any personal details. Keep it helpful and safe.

    Spend about 5 to 10 minutes on this task. After you finish, think about how your new messages are better. Do they show more clarity, respect, and safety?
    • Scenario 1: 'I think we could try a different idea – what if we do this instead? What do you think?'
    • Scenario 2: 'Dear Mr. Smith, I am having trouble with the homework. Could you please help me understand it? Thank you.'
    • Scenario 3: Sharing personal information is risky because it might tell strangers too much about you and could be unsafe. Rewrite: 'Here is a helpful link: example.com. I hope this helps!'

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